Along with the inevitable impacts of aging come the increased risks of medical emergencies, falls and other accidents. The safety check that accompanies each meal delivery ensures that, in the case of an emergency or problem, medics will be called, families will be notified and our seniors will not be forgotten.
If you are not going to be home to receive your meal, please call Age Well in advance at 802-662-5006 to cancel your meal delivery or create an alternative delivery arrangement. When a volunteer driver has not been notified in advance that you will not be home to receive your meal, they will attempt to deliver the meal and initiate the Safety Check protocol to ensure your safety and wellbeing.
Safety Check Protocol
The Age Well volunteer will knock on your door, if there is no answer, they will call you on the phone number you provided to us. If they are unable to reach you in person or on the phone, they will check to see if the door is unlocked. If it is, they will open the door and call inside loudly to announce themselves. The volunteers are instructed to enter to make sure you are okay and have not experienced a medical emergency or a fall.
If they do not find you, they will alert Nutrition Support Staff at Age Well who will contact your Emergency Contact after to trying to reach you again by phone. If they do not get through to you or your Emergency Contact, they will escalate this further to the local police to perform a Wellness Check.
Please be sure to keep both your Emergency Contact name and phone number up-to-date with our staff.
Please note if you do not wish for volunteers to enter your home under any circumstance, please alert Nutrition Support at 802-662-5006 and they will make note on your file.