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Learn About Your Options for Staying Home

Options Counseling

Options Counseling is a short-term, client-directed service that aims to establish and achieve the goals of individuals over 60 years of age and their families.

Age Well’s Options Counselors are experts in all area services, benefits, and resources. Options Counseling can provide the information you need to understand your options and the support to make the best choices for short-term assistance and future care needs.

Options Counseling can help you:

  • Identify your needs and preferences
  • Help families and caregivers understand the range of care settings, services, and support programs
  • Provide information and options for your current or future care needs
  • Facilitate family conversations about ongoing and future care needs
  • Help you to develop a plan as you explore options and consider the benefits and limitations of each choice
  • Make referrals to services you choose, and when needed, connect you with a Care & Service Coordinator who can provide ongoing support and follow up

Options Counseling Impact*

In our 2021 Client Satisfaction Survey, 96% of our clients say their Options Counselor considered their unique likes and dislikes before recommending programs, services, and supports.

Click on each of the titles in this section to learn more about the impact Age Well’s Option Counseling had on our community or contact us for more information on this service.

*Results are from our 2021 Options Counseling Client Satisfaction Survey.

90% of clients say that after meeting with their Options Counselor, they were better able to make decisions about their options and choices.

98% of clients say their Options Counselor listened carefully to what they wanted and needed.

We have safely interacted with over 4,000 individuals during the COVID-19 pandemic and beyond, providing support, services, and community referrals.

  • 746 individuals provided Options Counseling
  • 91% report their Options Counselor helped them better understand their available resources
  • Over 2,700 hours of Options Counseling provided

“I so appreciate the amazing work you do for older Vermonters. Without you, we would be in worse shape. Thank you.”

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Contact Us

Call the Helpline at 1-800-642-5119 for more information about Options Counseling.

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