
Older Vermonters need your help,
Older Vermonters need your help,
Age Well has established a process by which clients (or their authorized representatives) may file grievances and complaints. In some cases, clients may file their grievances and complaints directly with Age Well. In other situations, clients must file their grievances and complaints directly with the state of Vermont. Clients also have the right to appeal decisions made in response to their grievances and complaints.
Clients may speak with their Age Well staff or volunteer if they have any questions about our grievances and appeals process. They may also contact our Chief Operations/Compliance Officer ([email protected]) if they need assistance with filing a grievance or complaint.